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Nights, weekends, and the lunch rush. Every caller gets a real answer.
AI Receptionists · Hampton Roads
Ana is answeringJust booked Mia R. · 9 AM
Your next customeris calling.
Ana answers every call 24/7 in English and Spanish. She books appointments and captures every lead while you work.
Or call (757) 704-0188 — Ana picks upAna is answeringJust booked Mia R. · 9 AM9:48 PM · Shop is closedLive
Ana is answering
AI receptionist · English & Español
Are you open tomorrow?
We are! I have nine or eleven open. Which works?
Appointment booked
Mia R. · Tomorrow, 9:00 AM
Answers 24/7
Nights, weekends, lunch rush
English & Español
Switches when callers do
Books for you
Right on your calendar
Local setup
Based in Hampton Roads
62%
of small-business calls go unanswered by a person
85%
of those callers won’t call back
78%
buy from the business that responds first
$126K
lost per year, on average, to unanswered calls
Your client portal
See what happened on every call
Pick an industry and click around. Interactive preview with sample data.
Overview
Harbor Salon
Total Calls
64
Successful
54
Transferred
0
Avg. Duration
1m 14s
Call Activity
Calls and successful outcomes over time
CallsSuccessful
Call Outcomes
Distribution by outcome
Appointment Confirmed11 17%
Question Answered21 33%
Message Taken22 34%
Call Incomplete10 16%
Total Calls64
Recent Calls
Latest activity
Repeat Callers
In the selected period
Calls
Showing 1–6 of 64Page 1 of 11
Mia R.
(757) 555-0168 · Today · 1:42 PM
Call duration1m 48s
TRANSCRIPT
MR
Caller · 0:08
Can I book a haircut with Kasey on Thursday?
Ana · 0:15
Let me check Kasey’s availability. Do you prefer morning or afternoon?
MR
Caller · 0:31
Afternoon, please.
Ana · 0:40
Kasey has 2:30 PM available. Would that work?
MR
Caller · 0:58
Yes, that works.
Ana · 1:10
Your appointment is confirmed with Kasey for Thursday at 2:30 PM.
Call summary
Mia booked a haircut with Kasey for Thursday at 2:30 PM. The example booking was confirmed successfully.
Captured details
- Service
- Haircut and styling
- Preferred stylist
- Kasey
- Customer type
- Returning
- Appointment
- Thursday at 2:30 PM
CALL ANALYSIS
The details your team needs.
Information captured during the selected call.
Mia R.
Appointment Confirmed(757) 555-0168
Call summary
Mia booked a haircut with Kasey for Thursday at 2:30 PM. The example booking was confirmed successfully.
Next stepNo follow-up needed.
Duration1m 48s
Captured information
Fields tailored to this business.
- Service
- Haircut and styling
- Preferred stylist
- Kasey
- Customer type
- Returning
- Appointment
- Thursday at 2:30 PM
Barber & salon workflowKeep the tools you already use.
Booksy- FFresha
Square Appointments
Vagaro
Try it yourself
Talk to Ana right now.
No signup. Ask her what your customers would ask.
Things to ask her
Ana · live 24/7
Picks up on the first ring
Same Ana your customers will hear
Book your demo
Pick a time. Meet Luis.
A free 30-minute live demo. Try the receptionist, talk through your needs, get a clear quote.
Calendar not loading? Open it on Cal.com or call (757) 704-0188.
What Ana does
A front desk that never clocks out
Pick the features your business needs. We confirm scope and software fit before setup.
Always on
Tomorrow · open times
9:0011:302:00
Booked for Mia R.
Books appointments
Books, reschedules, and cancels on your calendar. Or texts your booking link.
How much is a beard trim?
It’s $25. Want me to add it to your cut?
Handles everyday questions
Hours, services, location, approved prices. In English or Spanish.
New service request Captured
- Caller
- Daniel P.
- Need
- Water heater
- Area
- Chesapeake
Captures every lead
Names, callback numbers, and what they need. Ready for follow-up.
AnaST Your teamBrings in your team
Transfers to your staff when needed. No answer? It takes a message.
Calls this week64
Shows every call
Email summaries plus a dashboard with outcomes and transcripts.
Need a website too?
Custom sites built around your real photos, brand, and services.
Keep the tools you already use
Connections confirmed during setup.
- Square
- Vagaro
- Booksy
Housecall Pro
ServiceTitan
Example calls
Hear how Ana handles it
A typical week across local shops. Want the real thing? Ana is live right now.
BarbershopTue · 9:48 PM
Are you open tomorrow?
We are! I have nine or eleven open. Which works?
Appointment booked
Auto shopSat · 11:20 AM
¿Hablan español?
¡Claro! ¿Qué servicio necesita su vehículo?
Handled in Spanish
PlumbingMon · 7:05 AM
My water heater is leaking.
Sorry to hear that. What’s the address? I’ll get the team out.
Lead captured
SalonThu · 12:30 PM
Can I move my Thursday color?
Sure. Friday at two with Kasey is open. Want it?
Rescheduled
Auto shopWed · 8:15 AM
Do you do brake inspections?
We do. What vehicle are you driving?
Question answered
HVACSun · 4:40 PM
My AC stopped blowing cold.
I’ve flagged it urgent. The on-call tech will call you shortly.
Urgent flagged
BarbershopFri · 6:55 PM
First time — can I get a fade?
Welcome! Jay has Saturday at ten. Want that one?
Appointment booked
ContractorTue · 2:10 PM
Can I talk to the owner?
Of course — connecting you now.
Transferred
SalonMon · 10:02 PM
Do you take walk-ins?
Booking is best. I can hold tomorrow at ten for you.
Appointment booked
BarbershopTue · 9:48 PM
Are you open tomorrow?
We are! I have nine or eleven open. Which works?
Appointment booked
Auto shopSat · 11:20 AM
¿Hablan español?
¡Claro! ¿Qué servicio necesita su vehículo?
Handled in Spanish
PlumbingMon · 7:05 AM
My water heater is leaking.
Sorry to hear that. What’s the address? I’ll get the team out.
Lead captured
SalonThu · 12:30 PM
Can I move my Thursday color?
Sure. Friday at two with Kasey is open. Want it?
Rescheduled
Auto shopWed · 8:15 AM
Do you do brake inspections?
We do. What vehicle are you driving?
Question answered
HVACSun · 4:40 PM
My AC stopped blowing cold.
I’ve flagged it urgent. The on-call tech will call you shortly.
Urgent flagged
BarbershopFri · 6:55 PM
First time — can I get a fade?
Welcome! Jay has Saturday at ten. Want that one?
Appointment booked
ContractorTue · 2:10 PM
Can I talk to the owner?
Of course — connecting you now.
Transferred
SalonMon · 10:02 PM
Do you take walk-ins?
Booking is best. I can hold tomorrow at ten for you.
Appointment booked
BarbershopTue · 9:48 PM
Are you open tomorrow?
We are! I have nine or eleven open. Which works?
Appointment booked
SalonThu · 12:30 PM
Can I move my Thursday color?
Sure. Friday at two with Kasey is open. Want it?
Rescheduled
BarbershopFri · 6:55 PM
First time — can I get a fade?
Welcome! Jay has Saturday at ten. Want that one?
Appointment booked
BarbershopTue · 9:48 PM
Are you open tomorrow?
We are! I have nine or eleven open. Which works?
Appointment booked
SalonThu · 12:30 PM
Can I move my Thursday color?
Sure. Friday at two with Kasey is open. Want it?
Rescheduled
BarbershopFri · 6:55 PM
First time — can I get a fade?
Welcome! Jay has Saturday at ten. Want that one?
Appointment booked
Auto shopSat · 11:20 AM
¿Hablan español?
¡Claro! ¿Qué servicio necesita su vehículo?
Handled in Spanish
Auto shopWed · 8:15 AM
Do you do brake inspections?
We do. What vehicle are you driving?
Question answered
ContractorTue · 2:10 PM
Can I talk to the owner?
Of course — connecting you now.
Transferred
Auto shopSat · 11:20 AM
¿Hablan español?
¡Claro! ¿Qué servicio necesita su vehículo?
Handled in Spanish
Auto shopWed · 8:15 AM
Do you do brake inspections?
We do. What vehicle are you driving?
Question answered
ContractorTue · 2:10 PM
Can I talk to the owner?
Of course — connecting you now.
Transferred
PlumbingMon · 7:05 AM
My water heater is leaking.
Sorry to hear that. What’s the address? I’ll get the team out.
Lead captured
HVACSun · 4:40 PM
My AC stopped blowing cold.
I’ve flagged it urgent. The on-call tech will call you shortly.
Urgent flagged
SalonMon · 10:02 PM
Do you take walk-ins?
Booking is best. I can hold tomorrow at ten for you.
Appointment booked
PlumbingMon · 7:05 AM
My water heater is leaking.
Sorry to hear that. What’s the address? I’ll get the team out.
Lead captured
HVACSun · 4:40 PM
My AC stopped blowing cold.
I’ve flagged it urgent. The on-call tech will call you shortly.
Urgent flagged
SalonMon · 10:02 PM
Do you take walk-ins?
Booking is best. I can hold tomorrow at ten for you.
Appointment booked
Stay with your customer
Ana takes the call, captures the details, and books the visit.
Every call answered.
Every lead captured.
Barbers & salons
Auto shops
Plumbing & HVAC
Hands under the hood?
Ana’s got the phone.
English & Español
Luis Leon
Founder · Hampton Roads, VA
Why First Response
Personal setup. Real support.
Hampton Roads businesses work with Luis directly, from setup to support.
Personal, local setup
You work with Luis directly, not a ticket queue.
Tested before launch
You approve every answer before customers call.
Fits your tools
Keep your number and booking software.
Support that sticks
Hours or prices change? We update Ana.
01
We learn your business
How you work and what callers ask.
02
We build and test
You try real scenarios first.
03
You go live
Request updates anytime.
Good questions
Let’s clear things up
Still curious? Ask Ana — she knows the answers.
Hours & location
Local to Hampton Roads
Ana’s line · answered 24/7
(757) 704-0188Call anytime. Hear the receptionist your customers will hear.
Demo & consultation hours
- Saturday – Tuesday
- 9 AM – 9 PM
- Wednesday – Friday
- 9 AM – 5 PM
Eastern Time · 30-minute video demos with Luis.
Serving Hampton Roads, Virginia
luis@firstresponsepaymentsolutions.com
Make the first response
count.
Every call answered, 24/7
English and Spanish
Appointments booked for you